Your order journey

Track your Hey Smile order

Sign in securely to see your order status and available tracking information.

What happens next

From our door to yours

01

Order confirmed

We’ll email you as soon as your order is confirmed and being prepared.

02

Packed and dispatched

When your parcel leaves us, you’ll receive a dispatch update with available tracking details.

03

Follow the journey

Sign in to your account or use the carrier link in your dispatch message for the latest update.